Need to solve a support query?

CDK Global offers a number of ways to help you resolve your issue:

Self-help support

Before you log a call online or pick up the phone, you may be able to save yourself time by finding the answer to your query yourself.

All Autoline users can access a vast range of self-help support services including an extensive Knowledge base and Frequently Asked Questions (FAQs) repository available via the customer intranet.

Customer Extranet

Internet Issue Logging

If you haven't been able to resolve your issue using our self-help tools, you can quickly and easily log a call using our Internet Call Logging facility. Simply log on to our support extranet at service.cdkglobal.com

and complete the support form and one of our support analysts will get in touch.

Internet Call Logging

Integrated Customer Service Portal (ICSP)

For those customers using the latest release of our Autoline Dealer Management System (DMS), software support can be accessed directly from within the Autoline DMS application via ICSP, further reducing interruption to your daily workflow.

Log a call over the phone

If you have been unable to find a resolution to your issue using any of the above facilities, please log a call over the phone by calling:
+65 6876 5230


Want more information?

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