64% of car buyers start their pre-purchase research 1-3 months before visiting a showroom and showroom visits per vehicle purchase has shrunk from an average of 6 or 7 down to less than 2 - so how do you ensure that the single visit you get from a potential buyer goes perfectly?
The service provided by your aftersales department is a key way to differentiate your organisation from the competition and to help generate increased customer loyalty.
Autoline Drive that helps dealers to attract, convert and retain more customers. It is a fully integrated system that caters for all your departmental users (from Accounts to Vehicle Sales/Parts & Services Sales to Management Reporting) which helps to streamline your dealership business processes and puts you in complete control of your business and the relationship with your customers. For current Autoline Rev8 users, you would be pleased to know that amongst other developments, the mobile application in Autoline Drive helps deliver a more interactive customer experience.
|13:30 - 14:00||Event Registration|
|14:00 - 14:15||Welcome and Introduction|
|14:15 - 15:15||Autoline Drive Overview|
|15:15 - 15:30||Tea Break|
|15:30 - 16:00||Service Online (SOL) Overview|
|16:00 - 16:30||Vehicle Health Check (VHC Touch ) Overview|
|16:30 - 17:00||Integrated Telephony (CTI) Overview|
|17:00 - 17:30||Summary & Questions|
|17:30 - 18:30||Refreshments|